Where We Provide Service

Octopel provides electrical services across King, Snohomish, Kitsap, Pierce, Thurston, Clallam, Grays Harbor, Jefferson, and Mason counties in Western Washington State. Confirm your city or ZIP code is covered before you reach out.

ClallamGrays HarborJeffersonKingKitsapMasonPierceSnohomishThurstonSeattleTacomaBellevueEverettRedmondRentonKirklandBothellKentAuburnSilverdaleBremertonPort OrchardBainbridge IslandFederal WayShorelineSammamishLakewoodPuyallupUniversity PlaceMarysvilleLynnwoodEdmondsLaceyTumwaterOlympiaSheltonAberdeenPort AngelesPort Townsend

Our main office is in Silverdale, WA 98383. Additional offices in Seattle, Bellevue and Tacoma. Arrival time depends on crew availability and distance to the job site.

Not sure whether your property is within the service area?

Contact us

Tell us the work and we will bring the crew.

Email

Send plans, photos, or a work list.

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Phone

Call for emergencies or complex projects.

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Business hours

A manager responds within one hour during business hours.

Monday–Friday
6:00 AM – 7:00 PM
Saturday–Sunday
8:00 AM – 4:00 PM

What Happens After You Reach Out

Every message is reviewed by a manager, not a call center. The next step depends on what you need — an emergency response, a residential visit, or a commercial project review — but review, clarification, and scheduling always work the same way.

  1. We Review Your RequestA manager reads the details you shared — the property, the situation, and what you are trying to get done.
  2. We Clarify What's NeededDuring business hours, a manager calls or emails within one hour to confirm urgency, access, and scope before anything is scheduled.
  3. We Define the Next StepDepending on the work, that step is troubleshooting, a site assessment, an estimate, or a project review — not a standard quote over the phone.
  4. We Schedule or RespondFor urgent situations, we confirm the earliest available visit. For planned work, we schedule once the scope and price are agreed.

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